Can I cancel the contract and receive a refund? Yes, if no services have been rendered within 60 days, you may choose to receive a full refund. back to top
Can I use Mercury's ESP warranty at any Mercury dealership? Yes, Mercury ESP is honored at over 5,000 Ford Lincoln/Mercury dealerships in the USA & Canada. back to top
Is Mercury ESP transferable? Yes, for a $50 tranfer fee you can transfer your contract to another person(private party) to give them the added confidence of Mercury ESP. Coverage is transferable from private party to private party, through the life of the contract. The fee may vary by state. back to top
Why should I buy an extended warranty when my Mercury is still under warranty
The Mercury ESP Extended Warranty goes above and beyond(more years & miles) your Mercury's original factory warranty. Due to a tiered pricing structure for ESP prices, the earlier you buy the extended warranty the lower the cost. back to top
Can I finance the cost of a Mercury ESP contract? Yes. With our 0% 11-Payment Plan, a monthly payment can be automatically charged to your VISA, MasterCard or Discover Card. Learn Moreback to top
When will my ESP warranty take effect? Your Mercury ESP Warranty becomes effective after 2 events take place. First, your completed/signed paperwork is received by our dealership. Second, it is processed by Ford Motor Company, which typically takes 2 business days after we receive the signature. back to top
What if my Mercury has over 36,000 miles or is over 36 months? Under either of those 2 conditions, Ford Motor Co. will only accept ESP applications if they are
purchased at the time the Mercury is purchased. Therefore, unfortunately, our site cannot help you purchase a Mercury ESP extended warranty.Click here for more informationback to top
Which Mercury ESP plan is suggested for my Mercury? The number of components covered will effectively categorize ESP plans. Buyers make their ESP plan choice based on which components they want covered ...versus the cost of the plan.
* see 29 components covered with PowerTrainCare
* see 84 components covered with
BaseCare
* see 113 components covered ExtraCare
* see 500+ components covered PremiumCareback to top
What are the Contact Phone Numbers for issues concerning Existing ESP Owners? Roadside Assistance or help with Existing ESP warranties >> 1-800-241-3673 Finance Questions for BUDCO, Ford's Finance Entity >> 1-888-352-7901 back to top